Welcome to sexytoys7! Below youโll find answers to the most common questions about ordering, shipping, payments, privacy, and more. If you have any other inquiries, feel free to contact us.
๐ Privacy & Discretion
Will my order be shipped discreetly?
Yes. All orders are shipped in plain packaging with no indication of the contents or our brand name on the outside. Your privacy is our priority.
Will you share my information with third parties?
No. We do not sell or share your personal data. Please see our Privacy Policy for more information.
๐ณ Payment
What payment methods do you accept?
We accept major credit and debit cards (Visa, MasterCard), PayPal, and other secure online payment options depending on your region.
Is payment secure on your site?
Yes. All payments are processed via encrypted third-party gateways. We do not store your full payment information.
๐ฆ Shipping
Do you ship internationally?
Yes. We ship our products worldwide. Delivery times may vary based on your location.
How long will my order take to arrive?
Most international orders arrive within 7โ15 business days. Remote areas may take longer. Shipping details will be sent via email once dispatched.
How much does shipping cost?
Shipping costs vary based on the destination and order size. You can view the shipping fee at checkout before finalizing your purchase.
๐ฆ Tracking
Will I receive a tracking number?
Yes. Once your order ships, youโll receive a tracking number via email. You can track your package on the courier’s official website.
๐ Orders
Can I cancel or change my order?
If your order hasnโt been processed yet, you can request changes by contacting us immediately at liutucker730@outlook.com. Once shipped, we cannot cancel or change it.
What if I receive a damaged or wrong item?
Please contact us within 48 hours of delivery with photos of the issue. We will resolve the problem with a replacement or refund.
๐งพ Customization & Services
Can I customize the packaging or add my logo?
Yes. We support logo printing, neutral packaging, and OEM services for qualifying bulk orders. Contact us to learn more.
Do you offer dropshipping?
Yes, we support discreet dropshipping services worldwide. No invoices or branding included in the package.
Can I pre-order items?
Yes. For out-of-stock or upcoming items, you can place a pre-order. We’ll notify you when it’s ready for shipping.
๐ Website & Account
Do I need to create an account to order?
No. We do not offer user account registration. You can place orders as a guest.
Can I upload files or send images through the site?
Yes. You can upload text or images when using our contact form or live chat.
๐ฆ Packaging
What kind of packaging do you use?
We use plain, unbranded packaging to protect your privacy. Product-specific packaging varies but is always discreet.
๐ Promotions & Discounts
Do you offer coupons or discounts?
Yes! Subscribe to our newsletter or follow our store to receive updates on special offers, coupons, and giveaways.
Do you run promotions or giveaways?
Yes. We regularly offer limited-time promotions, seasonal sales, and giveaways. Check our homepage or social media for the latest news.
๐ Taxes & Duties
Will I be charged import taxes or duties?
This depends on your countryโs import policies. You are responsible for any customs duties or taxes charged upon delivery.
๐ก๏ธ Warranty & Returns
Do your products come with a warranty?
Most products come with a 6-month warranty against manufacturer defects. Contact us for support with warranty claims.
What is your return policy?
Due to the intimate nature of our products, we do not accept returns for hygiene reasons unless the item is defective or wrong. Please contact us for eligible return requests.
๐ Intellectual Property
Are your logo and images protected?
Yes. All logos, product images, and text on our site are our intellectual property and may not be used without permission.
๐ Business Scope
Where do you ship and sell your products?
We offer products and services globally. No matter where you are, we aim to deliver discreetly and reliably.
Still have questions?
Reach out to us at liutucker730@outlook.com or via our Contact Page. We’re here to help!